A Travellerspoint blog

Empire Blackpool Apartments

Worst place to stay in Blackpool

We were looking forward to our stay in Blackpool and have booked with Empire Blackpool Apartments. When we looked at their website and photos uploaded on booking.com, we were very impressed with the place.

We arrived at the apartments late in the night, as soon as we entered the apartment, we were greeted with the smoking smell coming from the apartment and we can see cigarettes in the dust bin. The bedsheets were dirty, the shower was full of insects, the sofas were ripped. All of us were very disturbed after looking at the property, see it for yourself.

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We messaged the property at that time but being very late in the night didn't get a response. We got a response from them in the morning and agreed that we will leave the property and will not stay there for the agreed period and they will refund us. After we left the property, I got a message from Booking.com saying a refund has been issued, which we never received. After chasing them a few times and leaving a review about the property on booking.com, I received a message from the property today saying that we have damaged the property and left mis-leading review on booking.com that's why they are not going to refund.

This is a scam; I have seen many negative reviews being left about them in recent weeks. Please avoid booking with them to save your holidays to be a mess.

Posted by blackpoolstay 02:21 Archived in United Kingdom Tagged apartments holidays empire blackpool Comments (0)

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